MAIA House values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).

1. Collection of Personal Data

We may collect personal data from you in the following circumstances:

  • When you interact with us through our website, social media platforms, or physical premises.

  • When you provide us with your personal data for services, events, or inquiries.

  • When you subscribe to our newsletters, promotions, or updates.

Examples of personal data we may collect include:

  • Name, contact number, email address, mailing address.

  • Demographic information such as date of birth and nationality.

  • Preferences and feedback related to our services.

2. Purpose of Collection

We collect and use your personal data for the following purposes:

  • To provide and manage our services.

  • To respond to inquiries, requests, or feedback.

  • To send you updates about our services, promotions, or events.

  • To improve our services and enhance customer experience.

  • To comply with legal and regulatory requirements.

3. Disclosure of Personal Data

We will not disclose your personal data to third parties without your consent unless required by law or for the following purposes:

  • To service providers engaged to assist with our operations.

  • To comply with legal obligations or regulatory requirements.

We ensure that any third parties we work with are bound by confidentiality and data protection obligations.

4. Protection of Personal Data

We implement robust security measures to safeguard your personal data against unauthorized access, use, or disclosure. These measures include:

  • Secure storage systems for physical and electronic data.

  • Regular review and updating of security protocols.

5. Retention of Data

We will retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. After which, we will securely delete or anonymize your personal data.

6. Access and Correction Requests

You may request to access or correct your personal data in our possession by contacting us at [Insert Contact Email]. We will respond to your request as soon as reasonably possible and in accordance with the PDPA.

7. Withdrawal of Consent

You may withdraw your consent for us to collect, use, or disclose your personal data at any time by contacting us at [Insert Contact Email]. Upon receiving your request, we will inform you of the consequences of withdrawing consent and proceed with the necessary actions.

8. Use of Cookies

Our website may use cookies to enhance your browsing experience. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings.

9. Updates to This Policy

We reserve the right to amend this Privacy Policy from time to time. Updates will be published on our website with the effective date indicated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
MAIA House email: hello@maia.house

This Privacy Policy reflects our commitment to compliance with Singapore’s PDPA and our respect for your privacy. Thank you for trusting MAIA House.